IntelliReferee Privacy Policy

IntelliReferee ("we", "our", "us") is committed to protecting your privacy and maintaining transparency regarding the collection, use, and protection of your personal information.

This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website, mobile application, and related services (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information:

• Account Data: Name, email address, phone number, and login credentials necessary for account creation and maintenance.
• Uploaded Content: Videos, images, or other materials related to squash matches, analytics, or reviews that you voluntarily submit.
• Technical Information: Device model, operating system, IP address, app version, and diagnostic or log data.
• Usage and Analytics: Match statistics, player performance data, feature interaction metrics, and usage trends.
• User Communications: Feedback, support requests, surveys, or other correspondence.
• Optional Data: Any information you choose to provide through integrations, account customization, or app preferences.

2. How We Use Your Information

We process your information to:

• Analyze match and player performance and generate reports.
• Deliver personalized recommendations and enhance user experience.
• Communicate updates, alerts, and administrative notices.
• Ensure service security, prevent fraud, and comply with applicable laws.
• Conduct research and improve our AI and machine-learning models.
• Respond to support inquiries and exercise or defend legal claims.

We rely on legitimate interests, contractual necessity, or your consent (where applicable) as the lawful bases for processing.

3. Processing and Storage of Uploaded Content

• Uploaded media is processed securely for analytics and deleted after analysis unless you choose to retain it.
• Temporary storage uses encrypted servers; only metadata and analytical summaries are preserved.
• You maintain full ownership of your videos and may request deletion at any time.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your data. Limited sharing occurs only:

• With trusted service providers (hosting, analytics, cloud storage) under strict confidentiality.
• When required by law, regulation, or legal process.
• To detect or prevent fraud, misuse, or security threats.
• With your explicit consent, for specific integrations or features.

All third-party processors are bound by data protection obligations consistent with GDPR/CCPA standards.

5. Data Security

We implement technical and organizational measures to protect data, including:

• SSL/TLS encryption for data in transit and encryption at rest.
• Role-based access controls and multi-factor authentication.
• Regular audits, security testing, and breach-response procedures.

No electronic system is 100% secure, but we strive for industry-best protection. Use of the Services is at your own risk.

6. Data Retention

• We retain data only as long as necessary to provide Services or meet legal requirements.
• Uploaded videos are deleted post-analysis unless saved by you.
• Metadata and analytics may be stored for longitudinal tracking.
• You can request account or data deletion at any time via in-app settings or support contact.

7. International Data Transfers

• Your data may be processed on servers outside your country of residence.
• When transferring data internationally, we implement safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections in compliance with applicable data protection laws.

8. Your Rights and Choices

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing activities.
• Withdraw consent at any time (without affecting prior processing).
• Request a portable copy of your data.

To exercise your rights, contact us at support@intellireferee.ai. We will respond within the legally required timeframe.

9. Children's Privacy

• We do not knowingly collect personal information from children under 13 years of age (or equivalent minimum age in your jurisdiction).
• If such data is inadvertently collected, it will be deleted immediately upon discovery or parental request.

10. Third-Party Links

• Our Services may contain links to third-party websites or apps not operated by IntelliReferee.
• We are not responsible for their privacy practices, and we encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

• We may revise this Privacy Policy periodically.
• Material updates will be communicated through in-app notices, email, or our website.
• Your continued use of IntelliReferee after updates constitutes acceptance of the revised terms.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy:

• Email: support@intellireferee.ai
• Address: 100 Campus Dr, Florham Park, NJ 07932, USA

13. Cookies and Tracking Technologies

We may use cookies, SDKs, pixels, device identifiers, and similar technologies to remember preferences, understand usage patterns, and improve performance.

You may manage or disable such tracking via your device or browser settings, and where required by law, we will request your explicit consent before enabling non-essential tracking.

14. Automated Processing and AI

Parts of the Services use automated processing, including AI and machine-learning models, to generate analytics, recommendations, or match performance scores.

• These processes do not produce legal or similarly significant effects.
• You may request human review or clarification of any automated output.

15. Biometric or Sensitive Data

We do not deliberately collect or use biometric identifiers (such as facial recognition, fingerprints, or voice recognition) unless explicitly disclosed and permitted by you.

Any incidental biometric information within uploaded media is processed solely for feature delivery and never used for identification purposes.

16. Inferred Data

We may derive insights or inferred data (such as performance metrics or player classification) based on your uploaded content and usage behavior. This inferred data is treated as personal data.

17. Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you and any applicable authorities in accordance with legal requirements and within the mandated time frames.

18. List of Sub-processors (if any)

Not applicable.

19. Compliance

This policy complies with applicable global privacy regulations, including but not limited to, GDPR, CCPA, and the Digital Personal Data Protection Act, 2023 (India).

20. Consent Withdrawal

You may withdraw consent at any time by disabling permissions in-app, deleting uploaded content, or requesting account deletion by emailing support@intellireferee.ai.

21. Appeal

If you believe your request has been incorrectly handled or denied, you may appeal the decision by contacting our Data Protection Officer at pragun@digimithril.com.